Ecommerce Terms and Conditions

Ecommerce Development Terms & Conditions


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Definitions:

The Client : The company or individual requesting the services of S.E Singapore Ecommerce.

S.E Singapore Ecommerce: Primary designer/site owner & employees or affiliates.

 

General

S.E Singapore Ecommerce will carry out the work only when an agreement is provided either by email, telephone, mail or fax. S.E Singapore Ecommerce will carry out the work only for clients who are 18 years of age or above. An 'order' is deemed to be a written or verbal contract between S.E Singapore Ecommerce and the client; this includes telephone and email agreements.

 

Website Design

Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, S.E Singapore Ecommerce cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

 

The website, graphics and any programming code are remained as the property of S.E Singapore Ecommerce until all outstanding accounts are paid in full. Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by S.E Singapore Ecommerce are remained as the copyright of S.E Singapore Ecommerce and may only be commercially reproduced or resold with the permission of S.E Singapore Ecommerce.

 

S.E Singapore Ecommerce cannot take responsibility for any copyright infringements caused by materials submitted by the client or used by the client in the future on their website.


S.E Singapore Ecommerce reserves the rights to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. Any coding additions to website briefs provided will be carried out at the discretion of S.E Singapore Ecommerce and may carry an additional cost. Where no charge is made by S.E Singapore Ecommerce for such additions, S.E Singapore Ecommerce accepts no responsibility to ensure such additions are error free and reserves the rights to charge an according amount for any correction to these or further additions.

 

The client agrees to make available as soon as is reasonably possible to S.E Singapore Ecommerce all materials required to complete the site to the agreed standard and within the set deadline.

 

S.E Singapore Ecommerce will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

 

S.E Singapore Ecommerce will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site.

 

S.E Singapore Ecommerce will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

 

S.E Singapore Ecommerce will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

In no event shall S.E Singapore Ecommerce be liable for any direct, indirect, consequential, special and exemplary damages, or any damages whatsoever, stemming from the use or performance of a client website or from any information, products and services provided through client sites, even if this website has been advised of the possibility of such damages.
• In the absence of any negligence or other breach of duty by us, your use of our client websites is entirely at your own risk. 
• If we are in breach of the arrangements under this agreement, we will not be responsible for any losses that you suffer as a result. 
• We do not have any liability of any sort (including liability for negligence) for the acts or omissions of providers of telecommunication services or for faults in or failures of their networks and equipment.

 

A non-refundable deposit of 50% is required with all of our projects before any design work will be carried out. Once a website has been designed and completed, the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Nonpayment will result in legal action to be taken if necessary. Once the full payment is received for a website, it is assumed that the project has been completed accordance with  the client’s satisfaction and no refunds can be offered. We do offer free updates for a month after completion to allow for any final amendments that may be required.

 

Database, Application and E-Commerce Development

S.E Singapore Ecommerce cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

 

Any scripts, applications or software (unless specifically agreed) written by S.E Singapore Ecommerce are remained as the copyright of S.E Singapore Ecommerce and may only be commercially reproduced or resold with the permission of S.E Singapore Ecommerce.

 

Where applications or sites are developed on servers not recommended by S.E Singapore Ecommerce, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed and deployed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.

 

The client is expected to test fully any application or programming relating to a site developed by S.E Singapore Ecommerce before being made generally available for use. 

 

Compatibility

S.E Singapore Ecommerce will endeavor to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer and to an acceptable level with Mozilla browsers, such as Firefox. S.E Singapore Ecommerce can offer no guarantees of correct function with all browser software as they constantly change.

 

Website Hosting

Whilst S.E Singapore Ecommerce recommends hosting companies to host websites, no guarantees can be made as to the availability or interruption of this service. S.E Singapore Ecommerce cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

 

S.E Singapore Ecommerce reserves the rights to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate any web hosting service we provide for clients should the necessity arise.

 

 

Payment of Accounts

A deposit is required from any new client before any work is carried out. It is the S.E Singapore Ecommerce policy that any outstanding accounts for work carried out by S.E Singapore Ecommerce or its affiliates are required to be paid in full, no later than 14 days from the date of the invoice unless by prior arrangement with S.E Singapore Ecommerce.

 

Once a deposit is paid and work is completed, you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

 

If accounts are not settled or S.E Singapore Ecommerce have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgements (ccj's) being added to the clients credit rating.

 

Following the consistent nonpayment of an invoice, our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures and court summons.

 

Your Privacy

We do not share or sell any of your details with third party companies, without your express permission and we will only email you or contact you about work related matters.

 

 



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By placing an order with S.E Singapore Ecommerce, you confirm that you are in agreement with and bound our terms and conditions.